365 ace app —
Terms and Conditions

01General Terms

Welcome to 365 ace app. These terms and conditions ("Terms") form a legal agreement between 365 ace app ("Platform", "we", "us") and the user ("you", "member"). These Terms apply to our website, mobile application, and all other services we provide.

By using 365 ace app, you confirm that you have read, understood, and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using our platform.

We reserve the right to update these terms and conditions at any time. When changes are made, a notice will be posted on the platform. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

02Account Registration & Management

To open an account on 365 ace app, you must provide accurate and complete information. The details submitted at registration must match your real identity. Accounts created with false or incorrect information may be closed at any time.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• Keep your account password confidential. You are solely responsible for all activity that takes place on your account.
• Accounts may not be transferred or sold to a third party.
• To update your account information, please contact the 365 ace app support team.
• If you notice any suspicious activity, please notify us immediately.

03Age Restrictions & Eligibility

365 ace app is an adults-only platform. Only individuals aged 18 or older are permitted to use this platform. By registering, you confirm that you are at least 18 years of age.

365 ace app may request ID or supporting documents for age verification at any time. Withdrawals may be put on hold until verification is complete. Protecting minors from gambling is our highest priority.

• Providing your actual date of birth at registration is mandatory.
• Creating an account on behalf of a minor is strictly prohibited.
• If age fraud is proven, the account will be closed and all deposited funds will be forfeited.

04Deposit & Withdrawal Policy

All deposits and withdrawals on 365 ace app are fully secure and encrypted. We support Bangladesh's major payment systems, including Mobile Banking, Nagad, Rocket, and Dutch-Bangla Mobile Banking.

• Minimum Deposit: 365 ace app has a minimum deposit amount in place; full details are available on the Cashier page.
• Deposit processing time: Deposits are typically credited to your account within 5 minutes.
• Withdrawal processing time: Approved withdrawals are typically completed within 30 minutes to 24 hours.
• Verification: Identity verification may be required for large withdrawal amounts.
• Same payment method: Withdrawals are generally made to the same payment method used for the deposit.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT).

05Bonus & Promotion Terms

365 ace app offers a wide range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus comes with specific terms and conditions that must be met.

• Wagering Requirement: Each bonus comes with specific wagering requirements that must be met before a withdrawal can be made.
• Bonus Expiry: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Multiple Bonuses: Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Bonus Withdrawal: 365 ace app reserves the right to modify or cancel any bonus at any time.
• VIP Bonus: VIP members enjoy additional privileges under special terms.

If bonus terms are violated, 365 ace app reserves the right to cancel the bonus and any associated winnings. Bonuses are provided for recreational gaming purposes only and are not a source of regular income.

06Gaming Rules

All games on 365 ace app are operated fairly and transparently. Our games use internationally recognised RNG (Random Number Generator) technology, ensuring that every outcome is entirely random and unbiased.

• Each game has its own rules, which we recommend reading before you start playing.
• If a game is interrupted due to a technical error, 365 ace app will refund the amount wagered on the affected bet.
• If your internet connection drops, your bet will be automatically recorded and the result will be available once the connection is restored.
• Exploiting any glitch or bug in the game software is strictly prohibited.

07Fraud & Prohibited Activities

The following activities are strictly prohibited on 365 ace app. If any such activity is detected, the account will be permanently closed and the associated funds may be confiscated.

• Creating or operating multiple accounts.
• Attempting to abuse bonuses or circumvent bonus terms and conditions.
• Money laundering or transactions involving illegal funds.
• Attempting to hack or manipulate game software.
• Colluding with other members to manipulate games.
• Using stolen or unauthorised payment methods.
• Impersonating 365 ace app staff.

08Account Suspension & Closure

365 ace app reserves the right to temporarily or permanently suspend accounts in the following circumstances:

• In cases of terms and conditions violations.
• In cases of incomplete identity verification or submission of false information.
• In cases of suspicious financial activity or fraud.
• At the member's own request for self-exclusion.
• For accounts that have been inactive for an extended period.

If an account is closed, any valid balance will be returned; however, bonus-related funds may not be refundable. If you wish to dispute an account closure, please contact our support team.

09Privacy & Data Protection

365 ace app takes the protection of your personal information seriously. We never sell or share your data with third parties. Full details on how we collect and use your data are outlined in our Privacy Policy.

• Your information is used solely for service improvement and verification purposes.
• Financial information is secured with the highest level of SSL encryption.
• You may request to update or delete your information at any time.

10Terms Changes & Contact

365 ace app reserves the right to update these terms and conditions, in part or in full, at any time. When changes are made, a notice will be posted on the platform and the "Last Updated" date at the top of the page will be revised accordingly.

Continuing to use 365 ace app after any changes take effect means you have accepted the updated terms. For any questions or concerns regarding our terms, please contact our support team.